Privacy Policy
Effective date: October 26, 2026. Last updated: November 10, 2026.
This policy explains what information MoveSafe Relocation collects when you use this website to request a moving quote, how we use it, who we share it with, and the choices you have. MoveSafe Relocation is a DBA of EVERSAFE MOVING AND STORAGE LLC, a licensed interstate household goods moving broker (USDOT 4021844, MC 1517170). In this policy, "MoveSafe," "we" and "us" mean that company.
Information you give us
When you request a quote, you give us:
- Your name, email address and mobile phone number
- The ZIP codes you're moving from and to. We use them to look up the city, state and approximate distance of your move
- Your move size and move date, or that you're not sure of the date yet
- Your consent to be contacted by phone and text, including the exact consent wording you agreed to
If you call us, we receive your phone number and the details of the call. Calls with MoveSafe may be recorded for quality and training.
Information collected automatically
- Consent record. When you submit the form, we store the time, your IP address and your browser's user agent with your consent, as a record that you agreed to be contacted.
- Ad and visit details. If you arrive from an ad, we record the ad click ID (such as Microsoft's MSCLKID), the campaign, ad group, keyword and search terms passed in the link, your device type, the page you landed on and the referring site. We keep these in your browser's local storage for up to 90 days so they can be attached to your request.
- Microsoft Advertising. This site uses the Microsoft Advertising Universal Event Tracking (UET) tag, which uses cookies to tell Microsoft when someone who clicked an ad requests a quote. Microsoft's use of this data is covered by the Microsoft Privacy Statement. You can opt out of personalized ads from Microsoft at account.microsoft.com/privacy/ad-settings.
- Site analytics. We use Google Analytics and Microsoft Clarity to understand how visitors use this page, such as which steps of the quote form people complete. These tools use cookies and record page activity like clicks, taps and scrolling. Clarity may record a replay of your visit; the contact form fields are masked, so your name, email and phone number are not captured. Our own server also keeps a short log of which quote-form steps are completed and of ZIP codes or city names the form could not recognize, without your name, email or phone number. To save you typing, the quote form may suggest the ZIP code you're moving from based on the approximate location of your internet connection; you can choose a different ZIP, and that location is not stored. If you tap "Use my current location," your browser first asks your permission and then shares your device's location with us; we round it to within about half a mile, use it only to look up the nearest ZIP code, and do not store it. You can decline, or turn location access off in your browser settings at any time, and type your ZIP code instead. Google's use of this data is covered by the Google Privacy Policy, and Microsoft's by the Microsoft Privacy Statement.
How we use your information
- To prepare your quote and arrange your move with an FMCSA-authorized carrier
- To contact you about your quote request by phone, text and email
- To keep a record of your consent to be contacted
- To measure which ads lead to quote requests and bookings, and to improve our advertising
- To prevent fraud and spam, and to meet our legal obligations
Who we share it with
- Moving carriers. We share your move details and contact information with FMCSA-authorized household goods carriers so they can give you an estimate and, if you book, perform your move.
- Service providers. Companies that work for us under contract, such as our customer management system, website hosting, texting and call-tracking providers. They may use your information only to provide their service to us.
- Advertising platforms. We send ad click IDs and quote or booking events to Microsoft Advertising to measure our ads. We don't give them your name, email or phone number for this purpose.
- Legal reasons. When required by law, to respond to legal process, or to protect our rights, our customers or others.
- Business transfers. If MoveSafe is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information for monetary consideration. Our use of Microsoft's advertising tag, which does not include your name, phone number or text message data, may count as "sharing" for cross-context behavioral advertising under California law. You can opt out as described in Your choices and rights.
Text messages
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages. See the text message terms in our Terms of Service. You can reply STOP to any message to opt out, or HELP for help.
How long we keep it
We keep your information only as long as we need it to serve you and meet our legal obligations:
- Quote and move records: 3 years, as FMCSA rules require
- Call recordings, text message records and consent records: 3 years
- Ad and visit details stored in your browser: up to 90 days
When we no longer need it, we securely delete or de-identify it.
Your choices and rights
- Reply STOP to any text to stop texts. Tell us on a call, or email us, to stop calls.
- You can ask us to tell you what personal information we hold about you, correct it, or delete it. Depending on the state you live in, you may have additional rights under state privacy law. We won't treat you differently for using them.
- You can clear your browser's local storage and cookies at any time, and you can opt out of personalized Microsoft ads using the link above.
- Global Privacy Control. We honor Global Privacy Control (GPC) signals as a valid opt-out of sale or sharing. If your browser sends one, this site does not load Microsoft's advertising tag, Google Analytics or Microsoft Clarity, and does not send the form-step log. We don't respond to Do Not Track signals.
To make a request, email privacy@movesaferelocation.com or call . We'll verify your identity and respond within the time your state's law requires, typically 45 days. If we deny your request, you can appeal by contacting us, and if your appeal is denied, you can contact your state's Attorney General. We won't discriminate against you for using your privacy rights.
California residents can opt out of sale or sharing by turning on Global Privacy Control in their browser or by contacting us as above. You may also have an authorized agent submit a request for you, with written proof of authorization.
Security
We use reasonable safeguards, including encrypted connections, to protect your information. No system is completely secure, so we can't guarantee the security of information sent over the internet.
Children
This site is meant for adults planning a move. We don't knowingly collect information from children under 13.
Changes to this policy
We may update this policy. The effective date at the top shows when it last changed.
Contact us
MoveSafe Relocation, a DBA of EVERSAFE MOVING AND STORAGE LLC
811 Lucerne Ave, Lake Worth, FL 33460
Phone:
Attn: Privacy Officer
Email: privacy@movesaferelocation.com
To verify our FMCSA registration or file a complaint, visit nccdb.fmcsa.dot.gov or call 1-888-DOT-SAFT (1-888-368-7238).