Moving broker vs. carrier
What MoveSafe does, what your carrier does, and how to check both
MoveSafe Relocation is a licensed interstate household goods broker (USDOT 4021844, MC 1517170). We don't own trucks and we don't transport household goods. We arrange your move with an independent motor carrier that holds its own FMCSA authority to move household goods between states.
What a broker does
- Plans your move with you: route, home size, dates and services
- Matches you with an FMCSA-authorized carrier that serves your route
- Books your move date and stays your point of contact until delivery
What the carrier does
- Gives you the written estimate and the agreement (bill of lading) for your move
- Packs, loads, transports, delivers and unloads your belongings
- Holds the interstate operating authority for the move, and the protection for your belongings
Who you pay, and for what
Your deposit to MoveSafe pays for our brokerage services. The carrier's charges are separate and are set by the carrier's published tariff and your agreement with it. See our Refund and Cancellation Policy for how deposits work.
Your rights on an interstate move
Federal regulations protect you on a move between states. Before you move, read the FMCSA's Your Rights and Responsibilities When You Move and its Ready to Move brochure.
How to check us, and your carrier
- Look up MoveSafe on the FMCSA website: USDOT 4021844.
- We give you your carrier's name, USDOT number and MC number before you book. You can look those up the same way.
- To file a complaint, visit nccdb.fmcsa.dot.gov or call 1-888-DOT-SAFT (1-888-368-7238).